Chordline Health, a leading provider of fully integrated workflow and analytics software designed by clinicians for managed care, today announces new ACUITYnxt Clinical Care Management Programs. The programs will use patient and population-level data to proactively identify individuals overdue for a health risk assessment (HRA), or those managing or at risk for diabetes, asthma, COPD, heart failure, coronary artery disease (CAD) or complications related to pregnancy.

The first quarter of 2024 was the lowest Q1 for digital health funding since pre-pandemic times. In the wake of the digital health explosion of the last few years, investment in these solutions is slowing, and organizations are increasingly reconsidering their tech stacks. 

Reports note that hospitals are anticipating a high rate of digital solution “churn” as they re-orient their digital investments and priorities. While digital tools are important to healthcare organizations, the burdens they can place on users are staggering. Even the U.S. Surgeon General has noted that administrative burden from EHRs is a leading cause of burnout in healthcare. 

Wilmington, North Carolina (July 24, 2024) — Chordline Health, a leading provider of fully integrated workflow and analytics software designed by clinicians for managed care, has achieved a Net Promoter ScoreSM (NPS®) of 83. A commonly used, gold-standard measurement of customer satisfaction and loyalty, NPS rankings use real client feedback to measure and track customer experience. Chordline’s score of 83 qualifies the organization as “world class” for customer satisfaction and far outstrips the healthcare industry average NPS score of 38-58.